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Documents should be accessible to everyone, regardless of their abilities. Whether they are PDFs, Word documents, or Excel spreadsheets, all documents need to be designed so people with disabilities can use them easily. Accessible documents ensure that information is available to everyone. This is not just about fairness and inclusion—it’s also a legal requirement in many countries.
In Germany, the BITV 2.0 (Barrier-Free Information Technology Ordinance) sets rules for the accessibility of digital content, including documents. Across Europe, EU directives also make sure no one is left out of important information. Companies, organizations, and public institutions that do not meet these standards risk facing legal consequences and limiting the reach of their content.
What Are Accessible Documents?
Accessible documents are designed so everyone can use them, including people with disabilities like vision, hearing, or mobility impairments. To make this possible, documents need to be organized clearly and structured in a way that works with assistive technologies, like screen readers.
It’s not just about adding descriptions to images. Every part of a document—headings, paragraphs, links, tables, and images—must be formatted in a way that everyone can access. For example, headings should follow a logical order so screen readers can understand the structure of the document and guide users through it. Images and graphics need descriptive text (called alt text), and links should have clear and specific labels.
Why Accessibility Matters: Key Statistics
A study found that around 90 % of PDFs available online are not fully accessible. Many of these files are missing critical elements like proper tags, alt text for images, and logical reading order, making it difficult for people with disabilities to use these documents.
Another analysis of over 10,000 academic PDFs revealed that 75 % lacked basic accessibility features like document structure tags, making them inaccessible to people relying on screen readers.
Additionally, 80 % of PDFs uploaded to government websites do not meet accessibility standards, creating compliance risks in regions like the EU and the US.
A UK public sector audit found that only 7 % of PDFs complied with accessibility standards, showing significant gaps in document accessibility across important public services.
Common Challenges in Creating Accessible Documents
Creating accessible documents can be tricky, especially when dealing with older documents or complex layouts. Some common challenges include:
- Confusing layouts and unclear structures: Documents that don’t follow a clear structure can be hard for assistive technologies to read. For example, if headings are not properly formatted, screen readers may struggle to understand the flow of the content.
- Missing alt text for images and graphics: Images often carry important information. Without alt text (descriptions of what the image shows), visually impaired users miss out on that information. This applies to simple images as well as complex graphics and charts.
- Low color contrast: The contrast between text and background needs to be strong enough for people with vision impairments to read it. Poor contrast makes reading difficult for many users, including those with color blindness.
- Complex tables and charts: Tables and charts are hard for screen readers to interpret if they are not formatted properly. Assistive technologies can’t easily read the information if it isn’t labeled and structured correctly.
Best Practices for Creating Accessible Documents
Here are some practical steps to ensure your documents are accessible:
- Use a clear, logical structure: Documents should be easy to follow. Headings, paragraphs, and lists need to be formatted in a way that makes sense. This helps screen readers guide users through the document.
- Choose readable fonts and ensure good contrast: Use fonts like Arial or Verdana, which are easy to read. Make sure there is enough contrast between text and background so that people with vision issues can read the content comfortably.
- Provide descriptive alt text for images: Every image, graphic, or chart in a document should have alt text. Simple images need a short description, while more complex charts or diagrams may require detailed explanations to convey the full meaning.
- Avoid using text in images: Text embedded within images cannot be read by screen readers. If you must use an image with text, include the same text in the alt description to ensure accessibility.
- Use clear link texts: Avoid vague phrases like “Click here.” Instead, use specific phrases that tell users where the link will take them. For example, “Learn more about creating accessible documents” is better than “Click here.”
- Format tables and charts correctly: Tables should be organized in a way that makes them easy to understand. Use clear headings and labels to help assistive technologies interpret the information. For complex tables, each cell should be clearly defined.
- Include important metadata: Make sure to add information like the document’s title, author, and language. This helps assistive technologies, and users understand the document better.
Tools to Check Document Accessibility
Thankfully, there are several tools available that make it easier to check if your documents are accessible. Some of the most useful ones include:
- Adobe Acrobat Pro: This tool has built-in checks for PDF accessibility. It highlights problems and offers solutions to make your documents easier to access.
- Microsoft Office: The accessibility features in Word, Excel, and PowerPoint help users create accessible documents. These tools point out areas that need improvement and guide you in making adjustments.
- PDF Accessibility Checker (PAC): This free tool is great for checking if PDFs are accessible. It provides a detailed report on what changes need to be made to improve accessibility.
Enmedia: Accessibility as Part of Our Digital Marketing Solutions
Accessible documents are not only required by law, but they are also a vital part of any successful digital strategy. As part of its digital marketing solutions, Enmedia offers services to create, review, and improve the accessibility of documents. This includes adjusting PDFs, Word documents, and Excel files to meet the latest accessibility standards like BITV 2.0 and EU directives.
Ensuring accessibility means reaching a wider audience and building trust with all users. Enmedia helps businesses make sure their content is accessible by optimizing existing documents and ensuring future projects meet accessibility guidelines.
Interested in learning how Enmedia can help you create accessible content?
Contact us today to learn more about our services and how we can help make your digital strategy more inclusive and accessible.